FAQ's

 

FREE £5 Voucher T&C's.

Spend over £20 (excluding shipping and discounts) between 1st - 31st January 2025 and receive a FREE £5 voucher to spend on orders over £20 between 1st - 28th February 2025. A valid email address must be used at the time of checkout to receive your voucher. One voucher per email address. No cash alternative. Voucher cannot be used alongside any other discounts. Vouchers will be sent during the last week of January 2025. 

 

When will my order be dispatched?

All s'more kits and marshmallow products are freshly prepared to order and we aim to dispatch within four working days via Royal Mail Tracked Delivery for UK & N.I. For Republic of Ireland orders are dispatched via An Post and will not incur any customs charges. Please be advised we cannot be held responsible for delays which occur with postal providers. Please see our full shipping policy for further information.

 

Can I collect my order?

Yes if you are local to BT60 and can collect please select ‘collection’ at the checkout and details will be given once your order is processed. You will not be charged a postage fee. You will receive an email when your order is ready for collection. Please ensure you arrange a suitable time to collect by emailing us at hello@smorealicious.com.

 

Do you cater for wholesale, corporate or large orders of s'more kits and marshmallow products?

We certainly do! Please get in touch and we would be delighted to discuss your requirements.

 

Do you offer Vegan, GF, Dairy Free or Halal s'mores options?

We offer vegan, gluten free, halal and dairy free s'mores options! Just drop us an email and we can discuss your specific s'mores requirements. We do not offer nut free options.

GLUTEN FREE BISCUITS:

INGREDIENTS: Gluten Free Oat Flour, Milk Chocolate (29%) [Sugar, Cocoa Butter, Dried Whole Milk, Cocoa Mass, Emulsifier (Soya Lecithins), Flavouring], Muscovado Sugar, Maize Starch, Palm Fat, Rapeseed Oil, Palm Oil, Partially Inverted Sugar Syrup, Raising Agent (Sodium Bicarbonate), Flavouring, Salt, Emulsifier (Mono- and Di-Glycerides of Fatty Acids). May contain NUTS

VEGAN BISCUITS:

INGREDIENTS: Wheat Flour [Wheat Flour, Calcium Carbonate, Iron, Niacin, Thiamin], Dark Chocolate (27%) [Sugar, Cocoa Mass, Cocoa Butter, Emulsifier (Soya Lecithins)], Palm Oil, Sugar, Wholemeal Wheat Flour, Partially Inverted Sugar Syrup, Raising Agents (Sodium Bicarbonate, Ammonium Hydrogen Carbonate), Salt. May contain NUTS

VEGAN MARSHMALLOWS:

INGREDIENTS: Glucose-Fructose Syrup, Sugar, Water, Modified Tapioca Starch, Cornflour, Gelling Agent: Carrageenan, Rice Protein, Natural Colour: Beetroot Red, Natural Flavouring
 

Which ingredients are used to make your Marshmallows?

Our handcrafted vanilla marshmallow base only contains:  

Sugar, Water, Glucose Syrup, Dextrose, Beef Gelatine (Halal), Humectant: Vegetable Glycerine, Natural Vanilla Extract, Cornflour (Individual Flavours will vary)

 

Are your Classic Marshmallows Gluten Free?

Our classic vanilla marshmallows do not contain any allergens and are certified fully gluten free. 

 

Which ingredients are used to make your Marshmallow Fluff?

Our vanilla marshmallow fluff contains pasteurised EGG white, water, sugar, glucose syrup and Cream of Tartar.

Individual Flavours will vary.

 

Is your Marshmallow Fluff Gluten Free?

Our vanilla marshmallow fluff contains EGG and is certified fully gluten free. (Individual flavours may contain allergens)

 

What is the shelf life of your handmade gourmet marshmallows?

Our Classic Vanilla Marshmallows are freshly made to order and have a use by date of six months. We recommend keeping your mallows in their sealed pouch for freshness and once opened are best enjoyed within three days.

Our Jumbo Flavoured Marshmallows are freshly made to order and have a use by date of six months. We recommend keeping your mallows out of direct light in a sealed container for freshness and are best enjoyed within three days of opening.

 

What is the shelf life of your marshmallow fluff?

Our marshmallow fluff has a use by date of six weeks. We recommend storing your mallow fluff airtight in the fridge or a cool, dry place out of direct light. To prolong the shelf life of our marshmallow fluff we advise to store in the fridge.

 

Which Allergens/Ingredients are contained in your luxurious s'mores kits biscuits?

Our luxurious s'mores kits contain Soya, Gluten, Milk, Wheat, Eggs & Nuts. If you have a specific dietary requirement please contact us to discuss your needs. Unfortunately we cannot provide a nut free kit as the environment we work in may be exposed to nuts.

Biscuits included in our Luxurious S'mores Kits are detailed below (allergens in bold):

CHOCOLATE TOPPED BISCUIT INGREDIENTS: Sugar, Wheat Flour (26%), Cocoa Butter, Cocoa Mass, Skimmed Milk Powder, Butter (3.7%), Clarified Butter, Glucose Syrup, Lactose, Whey Products (Milk), Raising Agents: Sodium Carbonates, Diphosphates, Whole Milk Powder, Salt, Emulsifier: Lecithins, Flavourings, Acid: Citric Acid. May contain NUTS
LOTUS BISCOFF BISCUIT INGREDIENTS: Wheat Flour, Sugar, Vegetable Oils (Palm*, Soya), Candy Sugar Syrup, Raising Agent (Sodium Hydrogen Carbonate), Soya Flour, Salt, Cinnamon, *Contributes to the production of Certified Palm Oil